The LISTEN Lab advances trust in public health by bringing together community members, organizations, researchers, students, and health professionals to listen, learn, and take action. Through community-engaged collaboration, we identify health misinformation and co-create practical, evidence-informed strategies that strengthen trust, improve communication, and support healthier communities.

A future where every New Orleanian has access to trusted, accurate, and actionable health information. That means a community where people have the knowledge, resources, and opportunities to engage in meaningful dialogue, make informed decisions, and improve individual and community health.

Health information has consequences. Inaccurate, misleading, or misunderstood health information can cause real harm. In an increasingly complex information environment, it can be difficult to determine what information is accurate, who to trust, and how to make informed decisions about our health. That is why addressing misinformation requires more than correcting inaccurate information. It requires listening.

The LISTEN Lab starts with the questions, concerns, experiences, and expertise of communities. We believe listening is not simply a first step, but a critical public health strategy. When people feel heard and their concerns are taken seriously. We create opportunities for meaningful dialogue, mutual learning, and stronger relationships between communities and public health. By bringing together community knowledge, research, public health practice, and innovation, the LISTEN Lab turns listening into action; developing practical approaches that improve communication, strengthen trust, and support healthier, more informed communities.